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Privacy Policy
NVC Singapore (operated by Center for Connection Therapy Pte. Ltd., UEN: 201734771K) is committed to protecting your personal data in accordance with Singapore's Personal Data Protection Act 2012 (PDPA).
This policy explains what personal data we collect, how we use it, and your rights regarding your data.
1. Personal Data We Collect
When you register for our courses or services, we collect:
| Data Type |
Purpose |
| Full name |
Invoice generation, course registration, certificates |
| Email address |
Invoice delivery, course communications, updates |
| Phone number |
Course logistics, urgent communications |
| Birth date |
Age verification, demographic analysis for course planning |
| Payment information |
Invoice processing (we do not store credit card numbers) |
2. How We Use Your Data
We use your personal data only for:
- Service delivery: Processing registrations, generating invoices, and delivering courses
- Communication: Sending course confirmations, reminders, and logistics information
- Improvement: Understanding our participants better to improve our services
- Legal compliance: Meeting regulatory and accounting requirements
3. Data Sharing
We do not sell, rent, or share your personal data with third parties for marketing purposes.
We may share your data with:
- Service providers: Payment processors (Stripe), email services, and course delivery platforms, solely to provide our services to you
- Legal authorities: When required by law or to protect our legal rights
4. Data Retention
- Registration data: Retained for 7 years for accounting and tax purposes
- Course participation records: Retained indefinitely for certification verification
- Marketing preferences: Until you withdraw consent
5. Data Security
We implement appropriate security measures to protect your data:
- Secure HTTPS encryption for all data transmission
- Access controls limiting who can view personal data
- Regular security reviews of our systems
- Secure storage with Google Workspace (data stored in Singapore/APAC region)
6. Your Rights Under PDPA
You have the right to:
- Access: Request a copy of the personal data we hold about you
- Correction: Request correction of inaccurate or incomplete data
- Withdrawal: Withdraw consent for marketing communications at any time
- Data portability: Request your data in a commonly used format
To exercise these rights, contact us at [email protected]. We will respond within 30 days.
7. Cookies and Analytics
Our registration site uses minimal cookies for:
- Session management (required for form submission)
- Security (preventing automated submissions)
We do not use advertising cookies or third-party tracking.
8. Children's Privacy
Our services are generally designed for adults. If we collect data from individuals under 18, we require parental consent.
9. Changes to This Policy
We may update this privacy policy from time to time. The current version will always be available on our website with the last updated date shown below.
10. Contact Our Data Protection Officer
For privacy-related questions or concerns:
Last updated: January 2026